Oakland in the late seventies is a cheap and quirky haven for eccentrics and Mimi Pond folds the tales of the fascinating sleaze-ball characters that surround young Madge into her. Yet the book is overflowing with thoughtful questions and discussion about the nature of life itself, about ambition, about community-eternal topics that relevant in any era. The Customer is Always Wrong is the saga of a young nave artist named Madge working in a restaurant of charming drunks, junkies, thieves, and creeps. The art style is expressive, charming, and very distinctive it effectively brings to life 1980s Oakland. This is a meaty volume (450 pages) that takes its time in developing the story, which allows for a massive payoff—several actually—by the end. A young woman s art career begins to lift off as those around her succumb to addiction and. Each character and encounter is fully realized in a compelling manner through Madge's lens, particularly Lazlo, her boss at the diner and the secondary focus of the book. The Customer Is Always Wrong by Pond, Mimi available in Hardcover on, also read synopsis and reviews. Madge is a waitress with dreams of being a cartoonist, yet finds herself absorbed in the lives of both customers and fellow restaurant staff. It is an absolute master class in cartooning, character, caricature, and storytelling that is as emotionally resonant as comics get, but without resorting to anything approaching melodrama or cheese. The Customer is Always Wrong, Mimi Pond's latest fictionalized memoir is, if anything, even better than Over Easy, the volume that preceded it.
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